Build the future of

patient safety

Patient safety is entering the AI era.
Better systems, deeper intelligence, and enduring respect for scientific
judgment. These will define what comes next.

The thinking behind the science

Every enduring system begins with the questions it refuses to ignore.

Precision matters

Patient safety software doesn’t simply support decisions. It shapes them.
Every workflow, every field, every interruption influences how experts think,
review and decide.

That’s why we treat interface design as part of the safety system, not
decoration around it.

Different disciplines.
One objective.

No single discipline can redesign patient safety. Product designers, AI researchers, pharmacovigilance specialists, engineers and clinicians work as one team to approach the same problem from entirely different, and much required, directions.

A designer questions whether the interface creates the right kind of confidence. An engineer asks whether the system can be trusted under pressure. A researcher asks whether the model’s reasoning is sound. A safety scientist asks whether the output reflects what the evidence actually shows.

Each brings a distinct form of scrutiny. None of them is sufficient alone.

The tension between perspectives is not a problem to be managed. It is where the best thinking happens.

Building together

Science · Product · Design · Engineering · AI

Patient safety is too complex for any one discipline to solve alone. At Graph, science, product, design, engineering and AI come together around the same problem — and stay close to it.

01

Think across disciplines

The problem comes first. Expertise follows it. We bring different ways of seeing the same problem into the room, because the strongest solutions rarely belong to one discipline.

02

Question what isn't working

Good ideas are not protected here. They are tested. We challenge assumptions, expose gaps and change direction when the evidence tells us to.

03

Make the reasoning visible

We don’t throw work over the wall and hope it survives. We explain our thinking, share context early and make decisions others can build on.

04

Stay close to the consequence

What we build ultimately supports decisions that matter to patient safety. That keeps the details important — and keeps us connected to why they matter.

Open roles

Associate Product Support Engineer (L1)

2+ years | Global / Multiple time zones | Hybrid / On-site | Full-time

Help customers get the most out of our Pharmacovigilance SaaS platform by investigating issues, resolving product questions, and providing thoughtful support. The role involves working across teams and channels to understand customer needs, drive issues through to resolution, and deliver a strong support experience.

  • Provide customer support across phone, email, chat, portals, and virtual meetings
  • Triage, investigate, troubleshoot, and reproduce product and functional issues
  • Guide customers through workflows, configurations, reporting, and product usage
  • Document solutions, contribute to knowledge bases, and escalate complex issues with clear analysis
  • Support releases, service health monitoring, and continuous improvement initiatives

2+ years | Global / Multiple time zones | Hybrid / On-site | Full-time


Full-stack Developer

3–5 years | Hyderabad, Telangana, India | In-office | Full-time

Build and maintain robust, scalable applications that support Graph AI’s Pharmacovigilance Safety Product Suite. The role spans the full development cycle, from intuitive React interfaces to backend services and APIs, while working closely with product and AI teams

  • Develop reusable front-end and back-end features using React, Node.js, TypeScript, and Python
  • Build and integrate RESTful APIs and web services for PV safety applications
  • Translate product requirements into technical specifications and functional features
  • Manage data models, database interactions, authentication, and application performance
  • Collaborate on testing, code reviews, documentation, and development best practices

3–5 years | Hyderabad, Telangana, India | In-office | Full-time


Infrastructure & Enterprise Applications Engineer

3–8 years | Hyderabad, India | On-site | Full-time

Keep Graph AI’s internal technology environment secure, reliable, and running smoothly across infrastructure, enterprise applications, endpoints, and cloud services. You’ll work across IT operations, security, compliance, and automation to support the organization’s day-to-day technology needs.

  • Manage Microsoft 365, Intune, Purview, Entra ID, and other workplace platforms
  • Administer enterprise applications, endpoints, user access, software deployment, and asset lifecycles
  • Build automation and improve IT workflows using PowerShell and Microsoft Power Platform
  • Support audits, compliance requirements, security operations, and incident investigations
  • Coordinate software licensing, vendors, procurement, and ongoing IT operations

3–8 years | Hyderabad, India | On-site | Full-time

Enterprise Sales Executive

10+ years | Greater NY / NJ / Boston / PA Hub | Remote | Full-time

Drive Graph AI’s growth across the pharma and life sciences industry by bringing an AI-native approach to pharmacovigilance to enterprise customers. This role owns the full sales cycle, building relationships with senior decision-makers and guiding complex deals from discovery through contract.

  • Build and activate relationships with senior leaders across pharma, biopharma, and CRO organizations
  • Own complex enterprise SaaS deals from discovery and pilots through validation and procurement
  • Articulate the operational and financial case for moving from BPO-based PV to AI-native software
  • Partner with product, engineering, legal, and leadership teams to navigate compliance and enterprise requirements
  • Represent Graph AI at industry events and client meetings across the region.

10+ years | Greater NY / NJ / Boston / PA Hub | Remote | Full-time

VP of Marketing

15+ years | Greater NY / NJ / Boston / PA | Remote | Full-time

Shape how the world sees Graph AI — from its brand and story to the demand engine that turns awareness into enterprise pipeline. As the first VP of Marketing, you’ll define the marketing strategy, build a distinctive market identity, and lead a high-performing team across global markets.

  • Define Graph AI’s brand voice, visual identity, positioning, and market narrative
  • Lead product marketing across messaging, launches, competitive positioning, and sales enablement
  • Build content and thought leadership that establish Graph AI as a credible voice in AI-native enterprise software
  • Drive global demand generation, ABM programs, digital campaigns, and enterprise events
  • Build and lead the marketing team, technology stack, and reporting in close partnership with Sales

15+ years | Greater NY / NJ / Boston / PA | Remote | Full-time

Quantitative Safety Science

4–8+ years | Hyderabad, Telangana, India | Full-time

Shape the quantitative science behind Graph Safety’s signal detection, risk management, and therapeutic analytics. This role brings together statistical methods, real-world evidence, and pharmacovigilance expertise to build explainable, auditable safety intelligence across the full lifecycle of a molecule.

  • Design and validate statistical signal-detection methods powering the /signal module
  • Define therapeutic-class assessments, comparators, stratification, and risk metrics
  • Extend safety analysis upstream across discovery, preclinical, clinical, and post-marketing stages
  • Prototype innovative quantitative methods using Python or R and translate them into product features
  • Partner with engineering and AI teams to build methods that are explainable, auditable, and regulator-ready

4–8+ years | Hyderabad, Telangana, India | Full-time


Quality Assurance Engineer

4–6 years | Hyderabad, Telangana, India | In-office | Full-time

Ensure the Graph Safety Product Suite delivers reliable, high-quality experiences across features, AI model updates, and bug fixes. You’ll combine manual and automated testing to validate full-stack applications while maintaining the quality and compliance expected in a regulated GxP environment.

  • Design and execute comprehensive manual and automated test plans, cases, and scripts
  • Perform functional, regression, integration, and performance testing across applications and APIs
  • Test new features, AI model updates, and bug fixes before deployment
  • Identify, document, and track defects through to resolution in collaboration with engineering and product teams
  • Build and maintain test automation and validation documentation aligned with GxP standards

4–6 years | Hyderabad, Telangana, India | In-office | Full-time

Technical Support Executive

2–5 years | Hyderabad, India | Full-time

Support customers using Graph AI’s Pharmacovigilance and Drug Safety solutions, helping resolve application issues and keeping incidents moving toward resolution. The role combines technical troubleshooting, functional guidance, and close coordination with internal teams to deliver a reliable customer experience.

  • Provide first- and second-level technical support across email, tickets, phone, and virtual meetings
  • Troubleshoot application issues, analyze logs and error reports, and manage incidents within defined SLAs
  • Support customers with case processing, workflows, access, configurations, and reporting
  • Coordinate with Product, Development, QA, and Infrastructure teams to resolve complex issues
  • Maintain support documentation, track recurring issues, and contribute to process and knowledge-base improvements

2–5 years | Hyderabad, India | Full-time

The future of patient safety

is being built.

The future belongs to people who care deeply about
scientific thinking, thoughtful design, and systems
worthy of the decisions they support.

Are you excited to build the Intelligence
infrastructure for modern patient safety?